At Mahadev Online, you can trust that your privacy and the security of your personal data are our highest priority. This Privacy Policy explains how we collect, use, protect, and share your information when you access our website and use our services.
By using Mahadev Online, you are accepting the terms in this Privacy Policy. If you do not agree, please do not use our services.
Information We Collect
We collect both personal and non-personal information, in order to provide and improve our services.
Personal Information
- Full Name
- Date of birth
- Email address
- Mobile Number
- Government ID (KYC verification)
- Payment Information (Banking info, UPI ID etc.)
Non-Personal Information
- IP address
- Device and browser information
- Usage details (pages visited, features used, timestamps)
How We Use Your Information
We use your information for several purposes:
- To verify you and confirm your age
- To process deposits and withdrawals
- To provide customer support
- To send you notifications regarding the services
- To detect and prevent fraud, money laundering, or suspicious activity
- To improve user experience by analysing the information
- To manage our legal and/or regulatory obligations
Cookies and Tracking Technologies
Mahadevo Online uses cookies, web beacons and other related technologies as follows:
- To remember your preferences and log-in details
- To analyze site and usage performance
- To deliver personalized content and advertising
If you have concerns about cookies, you can control or turn them off by going to your browser settings, although some features may not function properly.
Sharing of Information
We do not sell your personal information to third parties. However we may disclose personal information to:
- Payment processors and banking partners
- Identity verification services for KYC/AML requirements
- Legal or regulatory authorities where required to disclose by law
- Information technology and hosting services who assist in operating the platform
All third parties are required contractually to handle your data in a secure manner and in accordance with this policy.
Data Security
We have security measures in place to try to protect your data which included but are not limited to:
- SSL (secure socket layer encryption)
- Two factor authentication (2FA).
- Firewalls and anti-fraud functionalities.
- Security audits and vulnerability assessments.
However, there is no online service that is invulnerable to risks. We encourage users to keep log-in details secret and not share their account information.
Data Retention
We keep your personal data as long as:
- Your account remains active
- This is required to meet our legal, regulatory and reporting obligations
- To resolve internal disputes and prevent fraud
You can always request to close your account and to delete any personal data we hold about you, subject to certain legal limitations.
Your Rights
If you are in Scope, you may be entitled to the following rights:
- Access to your personal data we hold
- Request to rectify inaccurate personal data
- Request erasure of your personal data
- Withdraw consent to our processing of your personal data
- Make a complaint to a data protection authority
If you would like to exercise any of your rights please contact us at support@mahadevonline.co.
Protection of Minors
Mahadev Online prohibits the use of its services for anyone under 18 years of age (or the legal age in your jurisdiction). If a user attempts to register, we will check their age. If we determine a registered user is not 18 or older, we will cancel their account and delete all their information.
Changes to This Policy
This Privacy Policy may be updated to reflect changes in laws, technology, or business practice. We encourage you to review this page from time to time. Continued use of Mahadev Online after any changes indicates your acceptance of those changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via:
Email: support@mahadevonline.co
Website: https://www.mahadevonline.co
Play responsibly. Your trust is important to us and we will always do everything we can to protect your privacy!
